{"id":3,"date":"2023-03-21T18:56:29","date_gmt":"2023-03-21T18:56:29","guid":{"rendered":"http:\/\/hdvparts.com\/?page_id=3"},"modified":"2026-08-25T16:54:20","modified_gmt":"2026-08-25T20:54:20","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/hdvparts.com\/index.php\/homepage\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<div class=\"hdv-terms\">\n<h1>Terms and Conditions<\/h1>\n<p>\nThese Terms and Conditions apply to purchases made through HDVParts. By placing an order,<br \/>\nyou agree to the policies described below.\n<\/p>\n<h2>1. Return Policy<\/h2>\n<p>\nPlease review all return conditions before requesting a return. If the requirements below are<br \/>\nnot met, HDVParts reserves the right to refuse the return or apply a restocking fee of not less<br \/>\nthan 15%.\n<\/p>\n<ul>\n<li>\n        Returned or exchanged items must be in new condition and returned in their original<br \/>\n        packaging with all packing materials, manuals, blank warranty cards, accessories,<br \/>\n        cables, and other items originally supplied.\n    <\/li>\n<li>\n        HDVParts is not responsible for personal data, memory cards, storage media, accessories,<br \/>\n        or other personal items left in returned merchandise.\n    <\/li>\n<li>\n        Claims for missing items, shipping damage, or merchandise damaged in transit must be<br \/>\n        reported to HDVParts within two business days of delivery.\n    <\/li>\n<li>\n        HDVParts is not responsible for consequential or incidental damages arising from the<br \/>\n        sale or use of merchandise. Our responsibility is limited to the monetary value of the<br \/>\n        merchandise purchased, to the extent permitted by applicable law.\n    <\/li>\n<\/ul>\n<h2>2. Non-Returnable Products<\/h2>\n<p>\nThe following products are not eligible for return or exchange unless otherwise required by<br \/>\napplicable law:\n<\/p>\n<ul>\n<li>Spare parts and replacement parts for cameras, drones, and other equipment.<\/li>\n<li>Opened or used drones and quadcopters.<\/li>\n<li>Monitors where the product or manufacturer policy identifies the item as non-returnable.<\/li>\n<li>\n        Computers and computer software once the manufacturer&#8217;s sealed packaging has been opened.\n    <\/li>\n<li>\n        Electronic software downloads, license keys, activation codes, and digitally delivered<br \/>\n        software after the code, license, or digital product has been delivered or disclosed.\n    <\/li>\n<li>\n        Consumable products, including memory cards, film, tapes, paper, bulbs, DVDs, and similar<br \/>\n        products once opened or unwrapped.\n    <\/li>\n<li>\n        Computers or systems built, configured, customized, or modified by HDVParts to a<br \/>\n        customer&#8217;s specifications.\n    <\/li>\n<li>\n        Special-order merchandise and any product identified on the website or quotation as<br \/>\n        non-returnable.\n    <\/li>\n<\/ul>\n<p>\nDefective merchandise may, at HDVParts&#8217; discretion and subject to the manufacturer&#8217;s warranty<br \/>\nterms, be repaired, exchanged for the same model or an equivalent model, or refunded.\n<\/p>\n<h2>3. Digital Products and Software Licenses<\/h2>\n<p>\nDigital products, software activation codes, electronic licenses, and downloadable software<br \/>\nmay be subject to additional verification before delivery.\n<\/p>\n<p>\nOnce a digital activation code, license key, download credential, or other non-recoverable<br \/>\ndigital product has been delivered or disclosed to the purchaser, the sale is final and the<br \/>\nproduct is not returnable or refundable, except where required by applicable law.\n<\/p>\n<p>\nOrders for digital products may be cancelled and refunded before the activation code or digital<br \/>\nproduct has been released, subject to payment and identity verification.\n<\/p>\n<h2>4. Payment Methods<\/h2>\n<p>\nHDVParts accepts payment methods made available during checkout, which may include major credit<br \/>\ncards, PayPal, Zelle, or other authorized payment services.\n<\/p>\n<p>\nPayment methods available to a particular customer or order may vary depending on the product,<br \/>\nbilling address, shipping destination, transaction amount, fraud-prevention requirements, or<br \/>\npayment provider.\n<\/p>\n<p>\nPayment card information is processed through authorized payment service providers. HDVParts<br \/>\ndoes not intentionally store customers&#8217; full payment card numbers or card security codes on its<br \/>\nwebsite systems.\n<\/p>\n<h2>5. Payment Verification and Fraud Prevention<\/h2>\n<p>\nFor security and fraud-prevention purposes, all orders are subject to verification by HDVParts<br \/>\nand\/or our payment service providers.\n<\/p>\n<p>\nHDVParts may request additional non-sensitive information to verify the identity of the purchaser,<br \/>\nbilling information, shipping information, company information, or legitimacy of an order before<br \/>\nprocessing, shipping, or releasing a digital product.\n<\/p>\n<p>\n<strong><br \/>\nHDVParts will never request your full credit card number, CVV\/security code, PIN, or a copy of<br \/>\nthe front or back of your payment card by email, fax, text message, WhatsApp, or other messaging<br \/>\nservices.<br \/>\n<\/strong>\n<\/p>\n<p>\nIf additional verification is required, HDVParts may request reasonable supporting documentation<br \/>\nsuch as identification, billing-address confirmation, company information, or other non-sensitive<br \/>\ninformation necessary to validate the transaction.\n<\/p>\n<p>\nOrders that cannot be satisfactorily verified may be delayed, cancelled, or refunded. Refunds<br \/>\nwill normally be issued to the original payment method.\n<\/p>\n<h2>6. Billing and Contact Information<\/h2>\n<p>\nCustomers are responsible for providing accurate billing, shipping, email, and telephone<br \/>\ninformation when placing an order.\n<\/p>\n<p>\nFor card transactions, the billing information provided should correspond with the information<br \/>\nheld by the card issuer or payment provider. Incorrect or unverifiable information may delay or<br \/>\nprevent order processing.\n<\/p>\n<h2>7. Order Acceptance and Cancellation<\/h2>\n<p>\nReceipt of an order confirmation does not constitute final acceptance of an order.<br \/>\nHDVParts reserves the right to review, verify, decline, or cancel an order before shipment or<br \/>\ndigital delivery.\n<\/p>\n<p>\nAn order may be cancelled for reasons including, but not limited to:\n<\/p>\n<ul>\n<li>Payment authorization failure.<\/li>\n<li>Suspected fraud or unauthorized use of a payment method.<\/li>\n<li>Incorrect pricing or product information.<\/li>\n<li>Product unavailability.<\/li>\n<li>Export, sanctions, compliance, or shipping restrictions.<\/li>\n<li>Inability to verify customer or transaction information.<\/li>\n<\/ul>\n<p>\nIf HDVParts cancels a paid order before fulfillment, the appropriate refund will normally be<br \/>\nissued to the original payment method.\n<\/p>\n<h2>8. Shipping Policy<\/h2>\n<p>\nHDVParts may ship orders using USPS, UPS, FedEx, or other carriers selected according to the<br \/>\nproduct, destination, service level, and shipment requirements.\n<\/p>\n<p>\nShipping charges may be calculated based on factors including package weight, dimensions,<br \/>\ndeclared or insured value, destination, and selected service.\n<\/p>\n<ul>\n<li>\n        Signature confirmation may be required for certain shipments based on value, destination,<br \/>\n        payment verification, or carrier requirements.\n    <\/li>\n<li>\n        Drop-ship products may first be transferred from a supplier or distribution facility<br \/>\n        before being shipped to the customer.\n    <\/li>\n<li>\n        Oversized products that do not meet standard parcel-carrier limits may be shipped using<br \/>\n        freight, airport delivery, or other specialized transportation services.\n    <\/li>\n<li>\n        Certain destinations or transactions may require additional verification before shipment.\n    <\/li>\n<\/ul>\n<h2>9. Incorrect, Refused, or Undeliverable Shipments<\/h2>\n<p>\nCustomers are responsible for providing a complete and accurate shipping address.\n<\/p>\n<p>\nIf a shipment is refused, returned, or deemed undeliverable because of incorrect or incomplete<br \/>\naddress information, recipient refusal, failure to accept delivery, or other circumstances outside<br \/>\nHDVParts&#8217; control, HDVParts may deduct or charge reasonable shipping, handling, return-shipping,<br \/>\ncarrier, customs, or related costs where permitted.\n<\/p>\n<h2>10. International Orders<\/h2>\n<p>\nInternational customers are responsible for confirming that products may legally be imported,<br \/>\nused, and received in the destination country.\n<\/p>\n<p>\nHDVParts may restrict shipment to certain countries, territories, individuals, organizations,<br \/>\nor destinations where required by U.S. law, export regulations, sanctions programs, carrier<br \/>\nrestrictions, manufacturer policies, or other applicable requirements.\n<\/p>\n<h2>11. International Duties, Taxes, and Fees<\/h2>\n<p>\nUnless explicitly stated otherwise in writing, international customers are responsible for all<br \/>\nimport duties, customs charges, VAT, taxes, brokerage charges, clearance fees, storage charges,<br \/>\nand other fees imposed by the destination country, customs authority, carrier, or other third<br \/>\nparty.\n<\/p>\n<p>\nThese charges are not included in the product price or standard shipping charge unless HDVParts<br \/>\nspecifically identifies the shipment as including such charges.\n<\/p>\n<p>\nHDVParts is not responsible for delays caused by customs clearance, government authorities,<br \/>\ncarrier inspection, import restrictions, or unpaid duties and taxes.\n<\/p>\n<h2>12. Sales Tax<\/h2>\n<p>\nApplicable U.S. sales tax may be collected where required by law based on the customer&#8217;s<br \/>\nshipping or billing location and applicable tax rules.\n<\/p>\n<p>\nU.S. sales tax is not the same as VAT and generally is not refundable to international visitors<br \/>\nsolely because merchandise is later taken outside the United States.\n<\/p>\n<h2>13. Product Availability and Pricing<\/h2>\n<p>\nProduct availability, specifications, pricing, promotions, and estimated delivery dates are<br \/>\nsubject to change without notice.\n<\/p>\n<p>\nHDVParts makes reasonable efforts to maintain accurate information but reserves the right to<br \/>\ncorrect pricing, description, availability, or typographical errors before order fulfillment.\n<\/p>\n<h2>14. Manufacturer Warranties<\/h2>\n<p>\nProducts may be covered by manufacturer warranties subject to the manufacturer&#8217;s terms,<br \/>\nlimitations, eligibility requirements, geographic restrictions, and service procedures.\n<\/p>\n<p>\nHDVParts may assist customers with warranty or support matters where appropriate, but warranty<br \/>\ncoverage is ultimately governed by the applicable manufacturer&#8217;s warranty terms.\n<\/p>\n<h2>15. Limitation of Liability<\/h2>\n<p>\nTo the maximum extent permitted by applicable law, HDVParts will not be liable for indirect,<br \/>\nspecial, incidental, consequential, or business-interruption damages resulting from the purchase,<br \/>\nuse, inability to use, installation, failure, or delay of products or services.\n<\/p>\n<p>\nWhere liability cannot legally be excluded, HDVParts&#8217; liability will be limited to the amount<br \/>\npaid for the product or service giving rise to the claim, except where applicable law requires<br \/>\notherwise.\n<\/p>\n<h2>16. Website and Account Security<\/h2>\n<p>\nCustomers are responsible for maintaining the confidentiality of their account credentials and<br \/>\nfor notifying HDVParts promptly if they suspect unauthorized access to their account or an<br \/>\nunauthorized transaction.\n<\/p>\n<p>\nHDVParts may use security technologies, fraud-prevention systems, payment-provider verification,<br \/>\ndevice information, IP information, and other reasonable measures to help protect customers and<br \/>\nthe business against fraudulent or unauthorized transactions.\n<\/p>\n<h2>17. Privacy and Payment Data<\/h2>\n<p>\nPersonal information submitted through HDVParts is handled in accordance with our applicable<br \/>\nprivacy practices and the requirements of the third-party service providers used to process<br \/>\norders and payments.\n<\/p>\n<p>\nPayment providers operate under their own privacy, security, and transaction-processing policies.<br \/>\nCustomers may be subject to those providers&#8217; terms when selecting their services.\n<\/p>\n<h2>18. Changes to These Terms<\/h2>\n<p>\nHDVParts may update these Terms and Conditions periodically to reflect changes in business<br \/>\npractices, payment methods, shipping procedures, legal requirements, or security standards.\n<\/p>\n<p>\nThe version published on the HDVParts website at the time an order is placed will generally apply<br \/>\nto that transaction.\n<\/p>\n<h2>19. Contact Information<\/h2>\n<p>\nIf you have questions regarding an order, payment, return, shipment, or these Terms and<br \/>\nConditions, please contact HDVParts using the contact information published on our website.\n<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions These Terms and Conditions apply to purchases made through HDVParts. By placing an order, you agree to the policies described below. 1. Return Policy Please review all return conditions before requesting a return. If the requirements below are not met, HDVParts reserves the right to refuse the return or apply a restocking fee of not less than&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":20,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_mbp_gutenberg_autopost":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry","post"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":8019,"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/8019"}],"up":[{"embeddable":true,"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/pages\/20"}],"wp:attachment":[{"href":"https:\/\/hdvparts.com\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}